Peony & Rose Wedding Stationery Company Logo

-  FREQUENTLY ASKED QUESTIONS  -

We've compiled a list of questions that we are often asked, and hope this is helpful to you. If you don't find the answer to your question below, please contact us.

Is there a minimum order?

There is a minimum order of 30 for save the dates, invitations, RSVPs, vellum wraps, belly bands, information cards, wax seals, envelope liners, place cards, DL menu cards, colour envelopes and orders of service and a minimum order of 8 for table names/numbers and A5 table menus.

 

 

Can I see a mock-up before my stationery is printed?

Once you have placed your order, a PDF proof of your wedding stationery will be emailed to you for review. This will give you the opportunity to see how everything looks and request any changes. Prices include colour changes, font changes and wording changes. Two rounds of changes are included per item. Further changes are chargeable at £10.00 per item. Nothing will be printed without you seeing it first and giving it the okay.

I need less than 30 invitations, can you help?

Depending on the quantity needed, we may be able to help. However the cost will be higher than the prices listed. This also applies if you need extra invitations/stationery following an initial order. To avoid unnecessary expense, it's recommended that you include plenty of spare stationery at the time of ordering.

 

 

Can I see a printed proof of my invitation?

A single printed proof of a standard invitation is available at a cost of £25.00 + £5.95 postage, or £35.00 + £5.95 postage for a foil invitation. Turnaround time is 7-10 working days (+5 days for foil stationery). Please note that colour can vary between different print runs, so the colour of your finished stationery may not match the printed proof you receive.

To discover the size, card stock and quality of our invitations, please contact us with your address and the design you are interested in. Sample packs are £1.95 and include 1 envelope and 1 digitally printed invitation of your choice. If you would like more than 1 sample, additional invitation samples can be included in your sample pack at a cost of 50p per invitation. Please note that invitation samples are pre-printed and cannot be personalised with your names, wedding colours or venue illustration. Your sample will be dispatched within 1 week. Other items such as save the dates, menus and place cards are not stocked as samples. Please note that colour can vary between different print runs, so the colour of your stationery may not match the sample you receive.

ORDER A SAMPLE

Can the fonts be changed on the designs?

The fonts can be changed on all stationery. Please send us the name of the font or an image of the font you would like us to use. Alternatively, you can choose from our font library.

 

 

Does colour always print the same?

Due to variations in the set up of computer monitors and mobile devices, colours can vary between screens. Printers are also calibrated differently, therefore printed colour will vary between different printers and different print runs. As a general rule, colour on screen will always look slightly brighter than the printed version.

 

 

We only want to order 'on the day' stationery from you, when should we place our order?

To avoid disappointment and ensure our availability, customers ordering 'on the day' stationery, are advised to place their order/make payment at least 8 weeks before their wedding so that their order is secured and booked in the diary. Please note that a minimum order applies.

Can I request changes after I've approved my proof?

Unfortunately not. Once you have approved your proofs for print, they are sent straight to the printers.

 

 

Do you offer a proof reading service?

We don't offer a proof reading service. As we use the exact wording you supply, you are responsible for checking your PDF proof for all content including dates, timings, spellings, spacing and grammar. If proofs are approved by yourself with mistakes and are subsequently printed, Peony & Rose Wedding Stationery takes no responsibility.

 

 

What is your lead time?

It tends to vary per customer (depending on how many proof revisions). Visit our how to order page for our current lead times and a full breakdown of timelines including proofing and delivery.

CONTACT US

© 2012-2022 PEONY & ROSE. ALL RIGHTS RESERVED. TERMS & PRIVACY

Peony & Rose Wedding Stationery

Haslemere, Surrey

Peony & Rose Wedding Stationery Company Logo

Is there a minimum order?

There is a minimum order of 30 for save the dates, invitations, RSVPs, vellum wraps, belly bands, information cards, wax seals, envelope liners, place cards, DL menu cards, colour envelopes and orders of service and a minimum order of 8 for table names/numbers and A5 table menus.

 

 

I need less than 30 invitations, can you help?

Depending on the quantity needed, we may be able to help. However the cost will be higher than the prices listed. This also applies if you need extra invitations/stationery following an initial order. To avoid unnecessary expense, it's recommended that you include plenty of spare stationery at the time of ordering.

 

 

Can I see a mock-up before my stationery is printed?

Once you have placed your order, a PDF proof of your wedding stationery will be emailed to you for review. This will give you the opportunity to see how everything looks and request any changes. Prices include colour changes, font changes and wording changes. Two rounds of changes are included per item. Further changes are chargeable at £10.00 per item. Nothing will be printed without you seeing it first and giving it the okay.

 

 

Can I see a printed proof of my invitation?

A single printed proof of a standard invitation is available at a cost of £25.00 + £5.95 postage, or £35.00 + £5.95 postage for a foil invitation. Turnaround time is 7-10 working days (+5 days for foil stationery). Please note that colour can vary between different print runs, so the colour of your finished stationery may not match the printed proof you receive.

Can the fonts be changed on the designs?

The fonts can be changed on all stationery. Please send us the name of the font or an image of the font you would like us to use. Alternatively, you can choose from our font library.

 

 

What is your lead time?

It tends to vary per customer (depending on how many proof revisions). Visit our how to order page for our current lead times and a full breakdown of timelines including proofing and delivery.

 

 

Does colour always print the same?

Due to variations in the set up of computer monitors and mobile devices, colours can vary between screens. Printers are also calibrated differently, therefore printed colour will vary between different printers and different print runs. As a general rule, colour on screen will always look slightly brighter than the printed version.

 

 

Can I request changes after I've approved my proof?

Unfortunately not. Once you have approved your proofs for print, they are sent straight to the printers.

 

 

Do you offer a proof reading service?

We don't offer a proof reading service. As we use the exact wording you supply, you are responsible for checking your PDF proof for all content including dates, timings, spellings, spacing and grammar. If proofs are approved by yourself with mistakes and are subsequently printed, Peony & Rose Wedding Stationery takes no responsibility.

 

 

We only want to order 'on the day' stationery from you, when should we place our order?

To avoid disappointment and ensure our availability, customers ordering 'on the day' stationery, are advised to place their order/make payment at least 8 weeks before their wedding so that their order is secured and booked in the diary. Please note that a minimum order applies.

Peony & Rose Wedding Stationery Company Logo

Is there a minimum order?

There is a minimum order of 30 for save the dates, invitations, RSVPs, vellum wraps, belly bands, information cards, wax seals, envelope liners, place cards, DL menu cards, colour envelopes and orders of service and a minimum order of 8 for table names/numbers and A5 table menus.

 

 

I need less than 30, can you help?

Depending on the quantity needed, we may be able to help. However the cost will be higher than the prices listed. This also applies if you need extra invitations/stationery following an initial order. To avoid unnecessary expense, it's recommended that you include plenty of spare stationery at the time of ordering.

 

 

Can I see a mock-up before printing?

Once you have placed your order, a PDF proof of your wedding stationery will be emailed to you for review. This will give you the opportunity to see how everything looks and request any changes. Prices include colour changes, font changes and wording changes. Two rounds of changes are included per item. Further changes are chargeable at £10.00 per item. Nothing will be printed without you seeing it first and giving it the okay.

 

 

Can I see a printed proof of my invite?

A single printed proof of a standard invitation is available at a cost of £25.00 + £5.95 postage, or £35.00 + £5.95 postage for a foil invitation. Turnaround time is 7-10 working days (+5 days for foil stationery). Please note that colour can vary between different print runs, so the colour of your finished stationery may not match the printed proof you receive.

-  FAQ's -

ORDER A SAMPLE

To discover the size, card stock and quality of our invitations, please contact us with your address and the design you are interested in. Sample packs are £1.95 and include 1 envelope and 1 digitally printed invitation of your choice. If you would like more than 1 sample, additional invitation samples can be included in your sample pack at a cost of 50p per invitation. Please note that invitation samples are pre-printed and cannot be personalised with your names, wedding colours or venue illustration. Your sample will be dispatched within 1 week. Other items such as save the dates, menus and place cards are not stocked as samples. Please note that colour can vary between different print runs, so the colour of your stationery may not match the sample you receive.

Can the fonts be changed?

The fonts can be changed on all stationery. Please send us the name of the font or an image of the font you would like us to use. Alternatively, you can choose from our font library.

 

 

What is your lead time?

It tends to vary per customer (depending on how many proof revisions). Visit our how to order page for a full breakdown of timelines including proofing and delivery.

 

 

Does colour always print the same?

Due to variations in the set up of computer monitors and mobile devices, colours can vary between screens. Printers are also calibrated differently, therefore printed colour will vary between different printers and different print runs. As a general rule, colour on screen will always look slightly brighter than the printed version.

 

 

Can I request changes after I've approved my stationery for print?

Unfortunately not. Once you have approved your proofs for print, they are sent straight to the printers.

 

 

Do you offer a proof reading service?

We don't offer a proof reading service. As we use the exact wording you supply, you are responsible for checking your PDF proof for all content including dates, timings, spellings, spacing and grammar. If proofs are approved by yourself with mistakes and are subsequently printed, Peony & Rose Wedding Stationery takes no responsibility.

 

 

We only want to order 'on the day' stationery, when should we place our order?

To avoid disappointment and ensure our availability, customers ordering 'on the day' stationery, are advised to place their order/make payment at least 8 weeks before their wedding so that their order is secured and booked in the diary. Please note that a minimum order applies.