Peony & Rose Wedding Stationery Company Logo

FREQUENTLY ASKED QUESTIONS

We've compiled a list of questions that we are most often asked, and hope this is helpful to you. If you don't find the answer to your question below, please do get in touch.

Is there a minimum order?

There is a minimum order of 8 for table names/numbers and A5/DL table menu cards. A minimum order of 60 for place cards and individual DL menu cards, and a minimum order of 30 for save the dates, invitations, RSVP cards, vellum wraps, information cards, wax seals, DIY envelope liners, colour envelopes and orders of service.

 

 

I need less than 30 invitations, can you help?

Depending on the quantity needed, we may be able to help. However the cost will be higher than the prices listed. This also applies if you need extra invitations/stationery following an initial order. To avoid unnecessary expense, it's recommended that you include plenty of spare stationery at the time of ordering.

Can I see a mock-up before my stationery is printed?

Once you have placed your order, a PDF proof of your wedding stationery will be emailed to you for review. This will give you the opportunity to see how everything looks and request any changes. Please check your proof carefully before approving your stationery for print. Nothing will be printed without you seeing it first and giving it the okay.

 

 

Can I see a printed proof of my invitation?

A single printed proof of a standard invitation is available at a cost of £25.00 + £4.95 postage, or £35.00 + £4.95 postage for a foil invitation. Turnaround time is 7-10 working days. Please note that colour can vary between different print runs, so the colour of your finished stationery may not match the printed proof you receive.

To discover the size and quality of our invitations, please contact us with your name and address and details of the design you are interested in. A free sample will be sent to you within 5 working days. Please note that colour can vary between different print runs, so the colour of your stationery may not match the original sample you receive. Samples cannot be personalised.

REQUEST A SAMPLE

Can the fonts be changed on the designs?

The fonts can be changed on all stationery. Please send us the name of the font or an image of the font you would like us to use. Alternatively, you can choose from our font library.

 

 

Can you print guest names onto invitations?

For an additional charge, your guests names can be printed onto standard print invitations. This service is not available for metallic foil invitations.

 

 

Does colour always print the same?

Due to variations in the set up of computer monitors and mobile devices, colours can vary between screens. Printers are also calibrated differently, therefore printed colour will vary between different printers and different print runs. As a general rule, colour on screen will always look slightly brighter than the printed version.

 

 

What is your lead time?

It tends to vary per customer (depending on how many proof revisions). Visit our how to order page for a full breakdown of timelines including proofing and delivery.

Can I request changes after I've approved my proof?

Unfortunately not. Once you have approved your proofs for print, they are sent straight to the printers.

 

 

Do you offer a proof reading service?

Unfortunately we don't offer a proof reading service. As we use the exact wording you supply, you are responsible for checking your PDF proof for all content including dates, timings, spellings, spacing and grammar. If proofs are approved by yourself with mistakes and are subsequently printed, Peony & Rose Wedding Stationery takes no responsibility.

 

 

We ordered our stationery with you, but we have postponed our wedding due to Covid-19, can you help?

For peace of mind, we are offering free electronic postponement cards should your wedding be affected by Covid-19. Simply contact us with the wording you would like us to use and we will provide you with a personalised jpeg file for you to email out to your wedding guests. This offer is only available to customers who have ordered stationery with us.

CONTACT US

© 2012-2021 PEONY & ROSE. ALL RIGHTS RESERVED. TERMS & PRIVACY

Peony & Rose Wedding Stationery

Haslemere, Surrey

Peony & Rose Wedding Stationery Company Logo

Is there a minimum order?

There is a minimum order of 8 for table names/numbers and A5/DL table menu cards. A minimum order of 60 for place cards and individual DL menu cards, and a minimum order of 30 for save the dates, invitations, RSVP cards, vellum wraps, information cards, wax seals, DIY envelope liners, colour envelopes and orders of service.

 

 

I need less than 30 invitations, can you help?

Depending on the quantity needed, we may be able to help. However the cost will be higher than the prices listed. This also applies if you need extra invitations/stationery following an initial order. To avoid unnecessary expense, it's recommended that you include plenty of spare stationery at the time of ordering.

 

 

Can I see a mock-up before my stationery is printed?

Once you have placed your order, a PDF proof of your wedding stationery will be emailed to you for review. This will give you the opportunity to see how everything looks and request any changes. Please check your proof carefully before approving your stationery for print. Nothing will be printed without you seeing it first and giving it the okay.

 

 

Can I see a printed proof of my invitation?

A single printed proof of a standard invitation is available at a cost of £25.00 + £4.95 postage, or £35.00 + £4.95 postage for a foil invitation. Turnaround time is 7-10 working days. Please note that colour can vary between different print runs, so the colour of your finished stationery may not match the printed proof you receive.

Can the fonts be changed on the designs?

The fonts can be changed on all stationery. Please send us the name of the font or an image of the font you would like us to use. Alternatively, you can choose from our font library.

 

 

Can you print guest names onto invitations?

For an additional charge, your guests names can be printed onto standard print invitations. This service is not available for metallic foil invitations.

 

 

What is your lead time?

It tends to vary per customer (depending on how many proof revisions). Visit our how to order page for a full breakdown of timelines including proofing and delivery.

 

 

Does colour always print the same?

Due to variations in the set up of computer monitors and mobile devices, colours can vary between screens. Printers are also calibrated differently, therefore printed colour will vary between different printers and different print runs. As a general rule, colour on screen will always look slightly brighter than the printed version.

 

 

Can I request changes after I've approved my proof?

Unfortunately not. Once you have approved your proofs for print, they are sent straight to the printers.

 

 

Do you offer a proof reading service?

Unfortunately we don't offer a proof reading service. As we use the exact wording you supply, you are responsible for checking your PDF proof for all content including dates, timings, spellings, spacing and grammar. If proofs are approved by yourself with mistakes and are subsequently printed, Peony & Rose Wedding Stationery takes no responsibility.

 

 

We ordered our stationery with you, but we have postponed our wedding due to Covid-19, can you help?

For peace of mind, we are offering free electronic postponement cards should your wedding be affected by Covid-19. Simply contact us with the wording you would like us to use and we will provide you with a jpeg file for you to email out to your wedding guests. This offer is only available to customers who have ordered stationery with us.

Peony & Rose Wedding Stationery Company Logo

Is there a minimum order?

There is a minimum order of 8 for table names/numbers and A5/DL table menu cards. A minimum order of 60 for place cards and individual DL menu cards, and a minimum order of 30 for save the dates, invitations, RSVP cards, vellum wraps, information cards, wax seals, DIY envelope liners, colour envelopes and orders of service.

 

 

I need less than 30 invites, can you help?

Depending on the quantity needed, we may be able to help. However the cost will be higher than the prices listed. This also applies if you need extra invitations/stationery following an initial order. To avoid unnecessary expense, it's recommended that you include plenty of spare stationery at the time of ordering.

 

 

Can I see a mock-up before my stationery is printed?

Once you have placed your order, a PDF proof of your wedding stationery will be emailed to you for review. This will give you the opportunity to see how everything looks and request any changes. Please check your proof carefully before approving your stationery for print. Nothing will be printed without you seeing it first and giving it the okay.

 

 

Can I see a printed proof of my invite?

A single printed proof of a standard invitation is available at a cost of £25.00 + £4.95 postage, or £35.00 + £4.95 postage for a foil invitation. Turnaround time is 7-10 working days. Please note that colour can vary between different print runs, so the colour of your finished stationery may not match the printed proof you receive.

FAQ's

REQUEST A SAMPLE

To discover the size and quality of our invitations, please contact us with your name and address and details of the design you are interested in. A free sample will be sent to you within 5 working days. Please note that colour can vary between different print runs, so the colour of your stationery may not match the original sample you receive. Samples cannot be personalised.

Can the fonts be changed?

The fonts can be changed on all stationery. Please send us the name of the font or an image of the font you would like us to use. Alternatively, you can choose from our font library.

 

 

Can you print guest names onto invites?

For an additional charge, your guests names can be printed onto standard print invitations. This service is not available for metallic foil invitations.

 

 

What is your lead time?

It tends to vary per customer (depending on how many proof revisions). Visit our how to order page for a full breakdown of timelines including proofing and delivery.

 

 

Does colour always print the same?

Due to variations in the set up of computer monitors and mobile devices, colours can vary between screens. Printers are also calibrated differently, therefore printed colour will vary between different printers and different print runs. As a general rule, colour on screen will always look slightly brighter than the printed version.

 

 

Can I request changes after I've approved my stationery for print?

Unfortunately not. Once you have approved your proofs for print, they are sent straight to the printers.

 

 

Do you offer a proof reading service?

Unfortunately we don't offer a proof reading service. As we use the exact wording you supply, you are responsible for checking your PDF proof for all content including dates, timings, spellings, spacing and grammar. If proofs are approved by yourself with mistakes and are subsequently printed, Peony & Rose Wedding Stationery takes no responsibility.

 

 

We ordered our stationery with you, but we have postponed our wedding due to Covid-19, can you help?

For peace of mind, we are offering free electronic postponement cards should your wedding be affected by Covid-19. Simply contact us with the wording you would like us to use and we will provide you with a jpeg file for you to email out to your wedding guests. This offer is only available to customers who have ordered stationery with us.