Frequently Asked Questions

Sample Invitations

  • HOW DO I REQUEST A SAMPLE?

    Send your address to sophie@peonyandrose.co.uk or complete the contact form on the contact page. A sample will be sent to you within 5 working days. Please note that colour can vary slightly between different print runs, so the colour of your stationery may not match the original sample you receive.

  • HOW MUCH DO SAMPLES COST?

    Single sample invitations are provided free of charge. Additional samples are charged at £2.50 each.

  • CAN MY SAMPLE BE CUSTOMISED?

    Hard copy samples cannot be personalised. However, digital PDF samples are available free of charge and can be semi-customised to show different colours and font styles. PDF samples cannot be personalised with your wording until an order has been placed and payment received.

Customisation

  • DO COLOURs PRINT DIFFERENTLY?

    Due to variations in the set up of computer monitors, colours can vary between screens. Printers are also calibrated differently, therefore printed colour will vary between different printers and different print runs. As a general rule, colour on screen will always look slightly brighter than the printed version.

  • I DON'T LIKE THE FONTS, Can THEY BE changed?

    Yes, all wedding stationery is completely customisable. Send sophie@peonyandrose.co.uk a photo or the name of the font you would like used.

  • CAN THE COLOURS BE CHANGED?

    Yes, most of the designs can have the colours changed. Email your colour swatch to sophie@peonyandrose.co.uk and it will be matched as closely as possible.

  • CAN I SEE A PRINTED PROOF OF MY INVITATION?

    A single printed proof of your invitation is available at a cost of £25.00 plus £4.95 postage. Turnaround time is 7-10 working days. Please note that colour can vary slightly between different print runs, so the colour of your finished stationery may not match the printed proof you receive.

  • CAN YOU PRINT GUEST NAMES ONTO INVITATIONS?

    Yes, your guests names can be printed onto your invitations, however there is a small charge for this. To receive a quote, please contact sophie@peonyandrose.co.uk

  • CAN YOU print addresses onto envelopes?

    Unfortunately this service is not available.

Delivery

  • WHAT IS THE CURRENT LEAD TIME?

    It tends to vary per customer (depending on how many proof revisions), but the average lead time is 4 weeks from ordering to receiving your stationery.

  • HOW MUCH DOES DELIVERY COST?

    UK mainland delivery is free on orders over £300.00. For orders under £300.00, delivery costs £4.95. This excludes the highlands and islands of Scotland, Northern Ireland, Isles of Scilly, Isle of Man, Isle of Wight and the Channel Islands.

  • HOW WILL MY STATIONERY BE DELIVERED?

    Delivery is via Royal Mail Special Delivery, DPD and 24hour Parcelforce. Delivery on all orders is tracked and will require a signature upon receipt.

I would love to hear from you

If you have any questions, please get in touch.

CONTACT US

Peony & Rose Wedding Stationery

Haslemere, Surrey

 

sophie@peonyandrose.co.uk

© Copyright Peony & Rose Wedding Stationery 2012 - 2018. All Rights Reserved.

Frequently Asked Questions

Frequently Asked

Questions

© Copyright Peony & Rose Wedding

Stationery 2012 - 2018.

All Rights Reserved.